Next Generation 911 (NG911)

AT&T recently launched a trial for “Text to 911” with the state of Tennessee (link to|mk-att-business-customer-) with a goal for a nationwide launch in 2013.

Working with the Tennessee Emergency Communications Board (TECB), the trial service will enable Tennessee 911 call centers, or public service answering points (PSAPs), to receive 911 Short Message Service (SMS) text messages from AT&T wireless subscribers.

AT&T has been working hard for many years with industry, public safety organizations and the disabilities community to understand the requirements for Text to 911 and we have selected a technically feasible and, more importantly, a technically neutral architecture that will provide the best and most reliable solution for our customers to reach emergency responders via text message.

AT&T has also been working closely with policymakers in Washington. The FCC, under Chairman Genachowski, launched a proceeding to not only learn more about the opportunities in this space but also to better understand the technical challenges wireless carriers face in deploying reliable NG911 services.