Public Safety

As a communications company, AT&T understands that the ability to communicate quickly, efficiently and reliably is critical during emergencies and times of need. To that end, we have invested billions of dollars in our networks and systems to prepare for natural disasters and other public safety challenges. Each year, AT&T conducts readiness drills to ensure our networks and personnel are ready to respond in a moment's notice. We have dedicated professionals and technicians working with law enforcement at the state, federal and local level to ensure our neighborhoods are safe. In times of emergencies, we remain focused on our network and work to ensure that our customers and local, state and federal authorities have continued connectivity to stay informed, remain safe and keep in touch with family and friends.

Using 9-1-1 on Your AT&T Mobility Phone

The federal government has designated 9-1-1 as the single emergency number in the United States to call for police, fire, emergency medical or rescue services. AT&T works with public safety agencies across the country to provide reliable 9-1-1 service for … Read more


Next Generation 911 (NG911)

AT&T recently launched a trial for “Text to 911” with the state of Tennessee (link to|mk-att-business-customer-) with a goal for a nationwide launch in 2013. Working with the Tennessee Emergency Communications Board (TECB), the trial service will enable Tennessee … Read more


Commercial Mobile Alert System (CMAS)

In May 2011, FCC Chairman Julius Genachowski joined AT&T Chairman and Chief Executive Officer Randall Stephenson, New York City Mayor Michael Bloomberg and other officials to announce the launch of CMAS in New York City and Washington, D.C. Widespread roll-out … Read more